Terms of Service

Noor-e-Libaas
📍 Location: Faisalabad, Pakistan
📅 Last Updated: [4/5/2025]

Welcome to Noor-e-Libaas! These Terms of Service govern your use of our website and all services offered. By accessing, browsing, or making a purchase from noor-e-libass.com, you agree to be bound by the terms and conditions below.

1. General Conditions

  • By using our website, you confirm that you are of legal age in your jurisdiction, or have obtained consent from a legal guardian.

  • Noor-e-Libaas reserves the right to deny service to anyone for any reason, at any time.

  • All content, including designs, product images, and text, is for personal use only. Unauthorized use, resale, or distribution is prohibited.

2. Product Details & Availability

  • We strive to present all product descriptions, images, and prices accurately. Minor variations in fabric color or texture may occur due to lighting and display settings.

  • Product availability is subject to change without prior notice.

  • We reserve the right to limit sales of products to specific regions, individuals, or order quantities.

3. Orders & Payments

  • All orders are subject to verification and acceptance by Noor-e-Libaas.

  • Prices may be updated at any time without notice.

  • In the event of a pricing error or stock issue, we reserve the right to cancel the order and notify the customer.

  • Secure payments are processed through trusted third-party gateways.

  • For Cash on Delivery (COD), payment must be made in full before opening the parcel, as per courier policies.

4. Shipping & Delivery

  • We aim to dispatch orders promptly, but delivery timelines may vary based on courier delays or external factors.

  • Accurate shipping information is the customer’s responsibility. Orders with incorrect details may face delays or return.

  • Re-delivery due to incorrect addresses will incur additional charges.

  • International shipping (if offered) may be subject to additional customs duties or taxes, which the customer must bear.

5. Returns, Exchanges & Refunds

  • We do not offer refunds once an order has been placed.

  • Exchanges are accepted within 3 days of delivery for eligible items only.

  • Items must be:

    • Unworn, unwashed, and undamaged

    • In original packaging with all tags attached

  • Return courier charges are the buyer’s responsibility unless the item is faulty or incorrect.

  • For more details, refer to our full Refund & Exchange Policy.

6. Privacy & Data Usage

  • We value your privacy. Personal data is collected and processed in line with our Privacy Policy.

  • Cookies and third-party analytics may be used to enhance your browsing experience.

  • We never sell or trade customer data. Information is shared only as needed to complete your transaction.

7. User Responsibilities

By using Noor-e-Libaas, you agree not to:

  • Provide false or misleading information

  • Use our site or products for unlawful or unauthorized purposes

  • Attempt to hack, interfere with, or exploit our platform or services

8. Intellectual Property

  • All website content, including logos, photos, product names, and descriptions, is the intellectual property of Noor-e-Libaas.

  • No part of the website may be copied, reproduced, or republished without our written permission.

9. Modifications to Terms

  • Noor-e-Libaas reserves the right to revise these Terms of Service at any time without prior notice.

  • It is the customer’s responsibility to review the latest terms periodically. Continued use of the website signifies your acceptance of any changes.

10. Contact Us

If you have any questions or need assistance, feel free to reach out:

📧 Email: noorelibaas@gmail.com
📞 Phone: 0320-5070072
💬 WhatsApp: 0320-5070072
📍 Address: Faisalabad, Pakistan
🌐 Website: noor-e-libass.com

Thank you for choosing Noor-e-Libaas. We appreciate your trust and are committed to providing you with a seamless shopping experience.